1. Who we are
BABYCAB PARIS, SIRET 400 841 789 00045, is the data controller for the personal data described in this policy. You can reach us at taxisbaby@gmail.com or +33 6 08 57 75 83. Our registered address is BabyCab Paris 58 Rue La Boetie 75008 Paris.
2. What we collect
When you request a quote or book a transfer: your name, phone number, email address, pick-up and drop-off addresses, date and time of travel, flight or train number, number of passengers, and the ages and weights of any children travelling.
When you pay: billing name and address, and payment confirmation. Card details are processed by our payment provider Stripe ( Babycab Paris ATTF ) and are not stored on our own systems.
When you contact us: the content of your emails, WhatsApp messages and any notes taken during a phone call.
When you visit the website: IP address, browser type, pages viewed and referring site, collected through cookies as described in section 8.
3. Why we collect it, and on what legal basis
| Purpose | Legal basis |
|---|---|
| Providing the transfer you booked, including assigning the right vehicle and car seats | Performance of a contract |
| Tracking your flight so we adjust the pick-up time | Performance of a contract |
| Taking payment and issuing invoices | Contract and legal obligation |
| Keeping accounting records | Legal obligation |
| Handling complaints, damage claims and disputes | Legitimate interest |
| Sending marketing emails | Your consent, withdrawable at any time |
| Website analytics | Your consent via the cookie banner |
4. Children's data
We ask for the ages and weights of children solely to fit the correct approved car seat. This information is used for that journey and deleted [X months] afterwards. We do not use it for marketing, do not share it beyond the driver assigned to your booking, and never ask for more detail about a child than the seat requires.
5. Who we share it with
Your name, pick-up details and children's seat requirements are shared with the driver assigned to your booking. We also use: [prestataire de paiement] for payments, [hébergeur du site] for hosting, [outil de réservation] for booking management, and [service d'emailing] if you subscribe to our emails. Where a partner driver company carries out your transfer, we pass on only what is needed to complete it. We do not sell your data to anyone.
6. International transfers
[À compléter : indiquez si l'un de vos prestataires — Google, Mailchimp, Stripe — traite les données hors UE, et sur quelle base : clauses contractuelles types ou décision d'adéquation.]
7. How long we keep it
Booking records: [3 years] after the journey, for complaints and disputes. Invoices and accounting records: 10 years, as required by French law. Marketing contacts: 3 years from your last interaction with us. Website analytics: 13 months. Children's ages and weights: [X months] after the journey.
8. Cookies
We use cookies that are strictly necessary for the site to work, and — only with your consent — analytics cookies to understand how the site is used. You can accept, refuse or change your choice at any time through [lien vers le gestionnaire de cookies]. Refusing analytics cookies does not prevent you from booking.
9. Your rights
Under the GDPR you can ask us to give you a copy of your data, correct it, delete it, restrict or object to how we use it, or send it to another provider. You can withdraw consent to marketing at any time. Write to taxisbaby@gmail.com and we will respond within one month. If you are not satisfied, you may complain to the CNIL, the French data protection authority, at cnil.fr.
10. Security
We limit access to booking data to the people who need it to run the journey, and require our providers to apply equivalent protections.
11. Changes
We will update this page if our practices change, and post the new date at the top.